Skip to main content
A.I. Commerce Studio

Tools · Agents

AI agent library

Twelve typical AI agent roles. For each one you'll see its purpose, what goes in and comes out, what you need first, the risks, where a person approves and how complex it is to implement.

A planning catalogue. The agents here are not connected to your systems and do not take actions.

12 of 12 agents

  • Risk: MediumComplexity: Low

    Lead Qualification Agent

    Scores incoming inquiries and routes them.

    Department
    Sales · Marketing
    Minimum approval:
    Sample review

    Details

  • Risk: LowComplexity: Low

    Sales Research Agent

    Prepares a short brief before a call.

    Department
    Sales
    Minimum approval:
    Sample review

    Details

  • Risk: MediumComplexity: Medium

    Proposal generation assistant

    Drafts a proposal from approved templates.

    Department
    Sales
    Minimum approval:
    Approval before external actions

    Details

  • Risk: HighComplexity: Medium

    Customer Support Agent

    Prepares customer replies from approved knowledge.

    Department
    Customer support
    Minimum approval:
    Approval before external actions

    Details

  • Risk: MediumComplexity: Medium

    Content Operations Agent

    Prepares product and marketing copy.

    Department
    Marketing
    Minimum approval:
    Approval before external actions

    Details

  • Risk: MediumComplexity: Medium

    E-commerce catalogue assistant

    Completes and checks product data.

    Department
    Marketing · Operations
    Minimum approval:
    Approval before external actions

    Details

  • Risk: HighComplexity: High

    Document Processing Agent

    Extracts data from invoices, orders and contracts.

    Department
    Operations · Finance · HR
    Minimum approval:
    Sample review

    Details

  • Risk: MediumComplexity: Medium

    Knowledge Assistant

    Answers from your documentation, with sources.

    Department
    IT and internal knowledge · Customer support · HR · Operations
    Minimum approval:
    Sample review

    Details

  • Risk: MediumComplexity: Low

    Scheduling Agent

    Proposes times and books meetings.

    Department
    Sales · Customer support · HR · Operations
    Minimum approval:
    Approval before external actions

    Details

  • Risk: MediumComplexity: Medium

    Reporting and Insights Agent

    Prepares regular summaries from your data.

    Department
    Operations · Finance · Sales · Marketing
    Minimum approval:
    Sample review

    Details

  • Risk: MediumComplexity: High

    Workflow Coordinator

    Distributes work between agents and people.

    Department
    Operations · IT and internal knowledge
    Minimum approval:
    Sample review

    Details

  • Risk: MediumComplexity: Medium

    Human Approval Supervisor

    Sends actions with an effect to the right person.

    Department
    Operations · IT and internal knowledge
    Minimum approval:
    Approval of every action

    Details

Want an agent for a specific process?

We'll agree the scope, data and approvals and suggest a realistic pilot.