Tools · Agents
Human Approval Supervisor
Collects every action that needs approval, sends it to the right person with context and records the decision.
- Risk level: Medium
- Implementation complexity: Medium
- Organises approvals
Departments and use cases
- Operations — Orders, documents, processes and reports.
- IT and internal knowledge — Documentation, procedures and internal help.
Human approval
Minimum: Approval of every action
Every step with an effect is approved by a person.
Every decision is made by a person — the supervisor only organises and records it.
Where a person approves
- Every action it routes is decided by a person
Inputs
- Actions proposed by the agents
- Matrix of who approves what
Outputs
- Approval requests
- Recorded decision
- Audit log
Prerequisites
- Named approvers and deputies
- Response times and a rule for no response
Main risks
- A queue of unapproved tasks
- Rubber-stamp approval without a real review
Required data
Data from the system it works in
Integrations needed for implementation
- E-mail, calendar and chatMailboxes, calendars and messaging.
E-mail · Chat and messaging
Risk level
Medium
Works with personal data or acts externally — rules and review are needed.
Data: Sees the content of actions awaiting approval — access must be restricted.
Implementation complexity
Medium
Dependencies: None
Example workflows
Illustrative examples — they show the order of steps, not a working integration.
Fits any workflow with several agents:
From inquiry to meeting
- New inquiry
- Lead Qualification Agent
- Sales Research Agent
- Scheduling Agent
- Booked meeting recorded in the CRM
Resolving a customer question
- New ticket or message
- Knowledge Assistant
- Customer Support Agent
- Reply or hand-off to a person
Document intake
- New document
- Document Processing Agent
- Reporting and Insights Agent
- Checked data in the system
Preparing a proposal
- Qualified inquiry
- Sales Research Agent
- Proposal generation assistant
- Approved proposal sent by a salesperson
Want an agent for a specific process?
We'll agree the scope, data and approvals and suggest a realistic pilot.
