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A.I. Commerce Studio

Domain B · AI systems

AI Agents & Business Automation

We build agents and automated workflows that act inside your systems. Every action with an external effect goes through a fixed permission check and, where the rules require it, approval by a person. We don't build autonomous systems with unlimited authority.

Status:AvailableThere is a service page, an intake path and a documented way of delivering it.

Describe the process you want to automateAll services

Who it is for

  • Teams that move information between e-mail, CRM, helpdesk, documents and ERP by hand.
  • Support, sales operations, back office and finance teams with repetitive, rule-bound work.

AI Agents & Business Automation

Problems it addresses

  • Slow responses.

  • Manual re-entry between systems.

  • Errors from copy-paste.

  • Work that depends on one person.

  • Automation attempts that broke silently.

AI Agents & Business Automation

Service families and capabilities

The status shows what we offer today. Pricing is set once the scope is clear, in a written quote.

  • Task agents

    Available

    Lead qualification, customer support drafts, document intake, scheduling, research briefs, reporting summaries — the ten roles of the AI Agent Library.

  • Workflow automation

    Available

    Triggers, routing, data transformation, retries, error queues, idempotent writes.

  • Multi-agent coordination

    Available

    Coordinator and approval-supervisor roles, escalation paths. Scoped per project.

  • Human-in-the-loop design

    Available

    Approval points by risk, sample review, approval UI, audit trail.

  • Agent tools on your APIs

    Available

    Tool definitions over your APIs with least-privilege credentials.

AI Agents & Business Automation

Workshops and assessments

Consultant-led formats with a clear scope that we usually start with.

All workshops and assessments →

  • AssessmentScoped individually

    AI Readiness and Opportunity Mapping

    A consultant-led assessment of your data, processes, systems and team, with an opportunity map and a prioritised written plan.

  • WorkshopScoped individually

    Agent Architecture Workshop

    A technical session in which we design the agents, their tools, the limits of their access and the points where a person approves.

What you receive and keep

  • An agent and workflow specification: roles, inputs and outputs, approval matrix.
  • Implemented agents and workflows with evaluation cases.
  • Least-privilege service accounts.
  • An audit log of every action.
  • A runbook and a rollback procedure.

How we engage

  • Assessment

    A fixed-scope review with written findings, risks and a prioritised plan.

  • Workshop

    Half a day to two days with your team; decisions and a written summary.

  • Architecture

    Target design, decision records, interfaces, security model and an estimate of the work.

  • Implementation

    Built and tested increments with acceptance criteria and handover documentation.

  • Managed service

    Through Managed AI & Platform Operations

Pricing is set once the scope is clear and is provided in a written quote.

What we need from you

  • API access, or a sanctioned integration path, to the systems involved.
  • A process owner who defines the approval rules.
  • Test accounts and a non-production environment where possible.

What we do not do or promise

  • No actions in systems without an API or an approved integration — no screen-scraping of production systems without written approval.
  • No guaranteed accuracy.
  • Agents do not replace legally required human decisions.

Related domains

Related tools

Start with a quick self-assessment before we talk.

  • Available now

    AI process analysis

    AI Automation Advisor

    Describe a manual process and get a structured first assessment: automation opportunities, workflow, integrations, risks and the points that need human approval.

    For:
    Owners and managers with a specific manual process
    You get:
    A structured first assessment: opportunities, workflow, integrations, risks and approval points.
    Time:
    about 3 min
  • Available now

    Agents

    Build your AI team

    Choose agents, the tools they may use and the approvals they need — and see the system as a diagram.

    For:
    Teams planning AI agents
    You get:
    A diagram of your AI team with its agents, tools and approvals, plus indicative costs.
    Time:
    about 6 min
  • Available now

    Business impact

    AI ROI calculator

    Calculated only from your own numbers, with the formula shown and no assumed values.

    For:
    Finance and operations managers
    You get:
    An impact calculation from your own figures only, with the formula and assumptions shown.
    Time:
    about 4 min
  • Available now

    Opportunity discovery

    Automation opportunity finder

    Rate up to five processes on nine criteria and see which are quick wins, which are complex projects and which automation pattern fits.

    For:
    Managers choosing which process to automate first
    You get:
    A ranking of up to five processes: quick wins, complex projects and a fitting automation model.
    Time:
    about 8 min
  • Available now

    Architecture

    AI solution builder

    Compose a solution from agents, integrations and approval points and get an architecture diagram to discuss.

    For:
    Technical leads and product teams
    You get:
    An architecture diagram of the solution with agents, integrations and approval points.
    Time:
    about 5 min
  • Available now

    Agents

    AI agent library

    Browse typical agent roles by business function: tasks, tools and limits. The catalogue is for planning, and the agents are not connected to your systems.

    For:
    Teams looking for ideas for their first agent
    You get:
    Profiles of typical agents: tasks, tools, limits and approvals.

Describe the process you want to automate

Describe your task. We will clarify the scope and the engagement model and send a written quote.

Book a consultation
  • Written quote with a clear scope
  • Transparent milestones and timelines
  • Your data is used only to reply to you