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A.I. Commerce Studio

Domain I · Operations and advisory

Managed AI & Platform Operations

We keep running what has been built, by us or by others: monitoring, maintenance, quality checks, cost control, incident response and ongoing improvements, under a written scope. Data comes from your systems once access is agreed. We report nothing until it is actually connected.

Our approach to operations reflects Aleksandar Iskrev's background in site reliability engineering and mission-critical infrastructure. Meet the Founder

Status:AvailableThere is a service page, an intake path and a documented way of delivering it.

Request an AI assessmentAll services

Who it is for

  • Companies with an AI assistant, agent or automation in daily use and no one responsible for it.
  • Stores and applications without in-house operations.

Managed AI & Platform Operations

Problems it addresses

  • AI systems that degrade unnoticed.

  • Rising model costs.

  • No one owning incidents.

  • Updates postponed until something breaks.

Managed AI & Platform Operations

Service families and capabilities

The status shows what we offer today. Pricing is set once the scope is clear, in a written quote.

  • Managed AI systems

    Available

    The eight operating areas on the AI Managed Services page: reliability, execution visibility, cost and tokens, quality evaluation, human review, incident response, optimisation, governance.

  • Store operations

    Available

    Maintenance, updates, monitoring and backups — the e-commerce maintenance service.

  • Platform operations

    Custom engagement

    Patching, backups and restore tests, capacity and cost reviews for cloud environments.

  • Integration health

    Custom engagement

    Monitoring of connectors, error queues and data-quality checks.

  • Reporting

    Available

    Monthly reports from connected data and quarterly reviews.

  • Client operations portal

    Planned

    Organisations, system registry, incidents, reports, and later telemetry.

    Prerequisite: Database-level tenant isolation (RLS), client accounts with MFA, and a data processing agreement.

Managed AI & Platform Operations

Workshops and assessments

Consultant-led formats with a clear scope that we usually start with.

All workshops and assessments →

  • WorkshopScoped individually

    Observability and SRE Workshop

    A workshop with your team on what you observe, how you learn about a problem and how you respond: signals, SLOs, alerts, incidents.

What you receive and keep

  • An onboarding assessment and baseline.
  • A monitoring and alerting configuration.
  • Evaluation runs.
  • A change log.
  • Incident reports.
  • Monthly reports.
  • An improvement backlog.

How we engage

  • Assessment

    A fixed-scope review with written findings, risks and a prioritised plan.

  • Workshop

    Half a day to two days with your team; decisions and a written summary.

  • Architecture

    Target design, decision records, interfaces, security model and an estimate of the work.

  • Implementation

    Built and tested increments with acceptance criteria and handover documentation.

  • Managed service

    Ongoing operation under a written scope. No published SLA — response times are agreed per contract.

Pricing is set once the scope is clear and is provided in a written quote.

What we need from you

  • Access to logs and metrics, and to provider usage data.
  • A notification channel.
  • A named owner on your side.
  • A data processing agreement before production data is processed.

What we do not do or promise

  • No published SLA, no 24/7 and no “unlimited” work. Response times are agreed in the contract.
  • Third-party costs are separate.
  • The client portal is not available yet.

Related domains

Related tools

Start with a quick self-assessment before we talk.

  • Available now

    Agents

    Build your AI team

    Choose agents, the tools they may use and the approvals they need — and see the system as a diagram.

    For:
    Teams planning AI agents
    You get:
    A diagram of your AI team with its agents, tools and approvals, plus indicative costs.
    Time:
    about 6 min

Request an AI assessment

Describe your task. We will clarify the scope and the engagement model and send a written quote.

Book a consultation
  • Written quote with a clear scope
  • Transparent milestones and timelines
  • Your data is used only to reply to you