AssessmentScoped individually
AI Readiness and Opportunity Mapping
A consultant-led assessment of your data, processes, systems and team, with an opportunity map and a prioritised written plan.
AI workflow automation
AI business process automation — with human oversight where it matters
Many small and mid-sized businesses lose hours every week copying data, sorting emails and building reports by hand. We automate the repetitive steps and leave higher-risk decisions to people.
01
Process map
02
Pilot
03
Expansion
04
Monitoring
- Ways to work together
- Automation implementation projectMonthly support and expansion
- What you receive
- A map of the current process and automation opportunities
- First step
- A short call to clarify your goals and the current state.
When you need it
Signs that a process is ready for automation
Incoming inquiries are sorted by hand.
Data is moved manually between the store, CRM and accounting.
Reports are assembled in spreadsheets every month.
Errors from manual work cost time and money.
Our approach
How we solve it
Process first, technology second
We map the steps, systems and exceptions before choosing a tool or a model.
Rules wherever possible
Deterministic steps stay rules; AI is used only to understand text, classify and draft.
Observable workflows
Every workflow has a log, error alerts and a clear way for a person to step in.
AI workflow automation
What we automate in business processes
Automatic inquiry classification
Routing emails and forms by topic, urgency and responsible person.
CRM workflow automation
Creating and updating contacts, deals and tasks when specific events occur.
Invoice and document processing
Extracting data from documents, checked by a person before it is written to your systems.
Email and workflow orchestration
Sequences of steps with conditions, deadlines and notifications.
Report automation
Periodic reports generated from real data and sent to the right people.
Human-in-the-loop workflows
Sensitive actions wait for approval, and every decision is recorded in a log.
Scheduled business tasks
Nightly syncs, data checks and reminders on a schedule.
System integrations
Connecting the store, CRM, ERP, warehouse and communication channels.
Use cases
Where it helps in practice
Typical scenarios — every project starts from your own process and data.
Incoming inquiries
Classification, data extraction and a CRM task created with the right priority.
Documents to accounting
Invoices and receipts are read and prepared for entry after a check.
Scheduled reports
Store and advertising data is collected and sent on a schedule, without copy-pasting.
Technical review
What we analyse before automating
Frequency and duration
How often the process repeats, how long it takes and how many people are involved today.
Stability of the rules
Processes with clear rules automate reliably; those with many exceptions need human judgment.
Input data
How the data arrives — email, PDF, form, spreadsheet — and how varied the formats are.
Approval points
Which steps have consequences outside the company and must go through a person.
Error handling
What happens with missing data, an unavailable system or an unrecognised document.
What you receive from an automation project
- A map of the current process and automation opportunities
- Defined human approval points
- An implemented and tested automation
- An action log and documentation
Ways to work together
- Automation implementation project
- Monthly support and expansion
Pricing is set once the scope is clear and is provided in a written quote.
Request a quoteWorkshops and assessments
Consultant-led formats with a clear scope that we usually start with.
WorkshopScoped individually
Agent Architecture Workshop
A technical session in which we design the agents, their tools, the limits of their access and the points where a person approves.
How we work
How we introduce automation step by step
What we need from you
- A description of the process and sample data
- Access to the systems involved — CRM, ERP, email
- An owner who approves the sensitive steps
- A list of the exceptions that happen in practice
Process map
We describe the steps, systems and people involved today.
Pilot
We automate one clearly bounded part and run it in parallel with the manual work.
Expansion
We add the next steps once the pilot runs reliably.
Monitoring
An action log, error alerts and periodic review of the rules.
AI workflow automation
Frequently asked questions
Will automation replace our staff?
The goal is to remove repetitive manual work so the team can spend more time on customers and decisions. Key decisions stay with people.
What if the automation makes a mistake?
We design checks, an action log and the ability to intervene manually. Higher-risk actions require explicit approval.
Which systems can you connect to?
Any system that offers an API, webhooks or another reliable way to exchange data. We assess the options during the technical review.
Related tools
Start with a quick self-assessment before we talk.
- Available now
Opportunity discovery
Automation opportunity finder
Rate up to five processes on nine criteria and see which are quick wins, which are complex projects and which automation pattern fits.
- For:
- Managers choosing which process to automate first
- You get:
- A ranking of up to five processes: quick wins, complex projects and a fitting automation model.
- Time:
- about 8 min
- Available now
Business impact
AI ROI calculator
Calculated only from your own numbers, with the formula shown and no assumed values.
- For:
- Finance and operations managers
- You get:
- An impact calculation from your own figures only, with the formula and assumptions shown.
- Time:
- about 4 min
- Available now
AI process analysis
AI Automation Advisor
Describe a manual process and get a structured first assessment: automation opportunities, workflow, integrations, risks and the points that need human approval.
- For:
- Owners and managers with a specific manual process
- You get:
- A structured first assessment: opportunities, workflow, integrations, risks and approval points.
- Time:
- about 3 min
Useful reading
- Guide8 min read
How AI automation reduces manual work in small businesses
A practical guide to AI automation for small businesses: which tasks are a good fit, how to estimate the benefit in advance and how to keep control of important decisions.
- Explainer5 min read
Human-in-the-loop automation: why not everything should be fully automatic
How to design business automations and AI agents so that routine steps run automatically while risky actions are approved by a person.
Related services
Custom AI engineering
AI assistants, product description generation, internal knowledge bases and RAG solutions built into your workflows.
AI Managed Services & optimisation
Monitoring, maintenance, quality evaluation, security and cost optimisation for AI agents and automations that are already in production.
AI integrations & data systems
REST API and webhook integrations, connecting Shopify and WooCommerce with CRM and ERP, cloud deployment, monitoring and protection.
Discuss this service with us
Describe your task and we will suggest a suitable scope and engagement model.
- Written quote with a clear scope
- Transparent milestones and timelines
- Your data is used only to reply to you