Process
How we work with you
At every stage you know what is happening, what you will receive and what we need from you.
Initial conversation
We understand the business, the goal and the constraints.
- We talk through the problem you want to solve.
- We clarify the platforms, systems and people involved.
- We decide whether and how we can help.
Outcome
A clear understanding of the task and the next step.
Technical analysis
We review the current state.
- We analyse the store, integrations, data or process — depending on the task.
- For larger scopes we propose a paid technical audit.
- We identify risks and dependencies.
Outcome
Findings and priorities based on facts.
Plan and quote
We propose the scope, milestones and engagement model.
- We describe what will be done and what is out of scope.
- We define success criteria and how they will be measured.
- We provide a written quote with timelines and pricing.
Outcome
A written quote you can compare and discuss.
Building in stages
We work in short stages with visible progress.
- Each stage ends with a working result you can review.
- Changes are tested before they reach production.
- We communicate status and risks regularly.
Outcome
A working solution built with your feedback.
Measurement and handover
We check the result against the agreed criteria.
- We compare the metrics before and after the change.
- We hand over documentation, access and instructions.
- We train your team if needed.
Outcome
A documented solution and an objective assessment of the result.
Support and evolution
We make sure the solution keeps working.
- Monitoring, updates and fixes under an agreed model.
- Periodic review of results and new priorities.
- Planning of the next improvements.
Outcome
Stable operation and a clear roadmap.
What we need from you
- A clear description of the goal or problem
- A contact person who can make decisions
- Temporary, limited access to the systems involved
- Feedback within the agreed timeframes
Is a task taking up too much of your team's time?
Describe the task briefly. We'll review it and propose an approach — including when AI isn't needed.