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A.I. Commerce Studio

Workshop

E-commerce Integration Discovery

A workshop on the flows between the store, ERP, CRM, warehouse, payments and delivery: which data, which way, how often and who owns it.

WorkshopScoped individually

Price, length and scope are agreed in writing. We do not guarantee specific outcomes: the findings depend on the information available and on your team's participation.

Send an enquiry

Who it is for

  • Online stores that move orders, stock or prices by hand.
  • Companies changing their ERP, platform or logistics provider.
  • Teams planning catalogue or customer-service automation.

Problems it addresses

  • Stock and prices differ between systems.
  • Orders and payments are entered by hand in more than one place.
  • It is unclear which system is the source of truth for which data.
  • Integration errors are found late, by customers.

What is needed beforehand

  • A list of the systems and their available APIs or exports.
  • The people who know orders, the warehouse and accounting.
  • Recommended: completed free e-commerce architecture or data integration assessments.

Format

Participants
E-commerce, warehouse or logistics, accounting and IT.
Delivery
Remote or on site; the materials and notes stay with you.
Length
Indicatively half a day to two days with your team. The exact length is agreed in writing when the scope is set.

Agenda

  1. 01 · Systems and ownership

    A map of the systems and which is the source of truth for each data type.

  2. 02 · Flows

    Orders, stock, prices, customers and statuses: direction, frequency and triggers.

  3. 03 · Errors and exceptions

    What happens on an outage, a duplicate or a conflict.

  4. 04 · Priorities

    Which flows to automate first, and with which pattern.

What you receive

  • A map of the systems and data flows.
  • A table of data ownership and synchronisation frequency.
  • A recommended integration pattern for each flow, with the trade-offs.
  • A prioritised first-phase plan with prerequisites.

What is not included

  • It includes no development or configuration of integrations.
  • It does not check third-party contracts and limits.
  • Third-party API availability must be confirmed separately.

Related services

Prepare with a free assessment

Reference scenarios

Integration patterns

Related articles

← All workshops and assessments

Would this format suit your team?

Send an enquiry. We will clarify the goal, the participants and the material needed, and propose a written scope.

Send an enquiry